Welcome HoiAnfreeTours, where we strive to create a unique and beneficial experience for all involved.
FAQs
This section provides answers to common questions. If you cannot find the answer to your questions below or have urgent enquiries, please contact us.
What does the term (Free Tour) signify?
“Free tour” means that there is no fee for the guiding services provided. The tour guide benefits from practicing their English skills, engaging in cultural exchange, and supporting local communities.
What does the term (Tips Based) signify?
A ‘Tips Based’ tour is a pay-what-you-please experience, allowing you to compensate the tour guide based on your satisfaction.
How can i book a tour?
Use online booking function by click the button Book Tour. (Please read all the information related to the tour before sending it).
How do i know if my booking is accepected?
You will receive a response email from HAFTs within 2 hours after the time of your booking. In case of no email, or you have any urgent request, feel free to contact our Tour Operation Department via chat button at the bottom left.
How do I know my booking detail are secure?
You can rest assured that your personal data is used only for the purpose of the tour. Beside encrypting each booking via SSL protocol, we take all necessary measures required to keep all your personal data secured.
Is there anything I am expected to do during the tour?
Just be open and enjoy yourself. HAFTs team members also look to have memorable experiences with you, so it would be great if we could talk and share like friends.
Where is the meeting point?
We will confirm it when you submit the booking.
